Policies

At SMG we are committed to helping you with your next project.  We consider “custom work” to be a one of a kind part made for a specific purpose or customer.  Our procedure and policy is as follows:

  1. Phone / Email Consultation.  Tell us about your project/ part, what kind of theme, alterations etc.
  2. Free Quote. Time frame for project completion & payment method/ schedule.
  3. Design Final Approval.  Then a 50% down payment due BEFORE start of project, and parts will not be shipped until item is paid in full.